As the Business Product Manager for Cards & Payments at TF Bank, you will play a vital role in the development of a European payment platform that delivers customer-centric products and services.
Key Responsibilities:
- End-to-end product management: Define, prioritize, and execute the product roadmap.
- Strategic Project Leadership: Lead and manage key strategic projects across the cards and payments business.
- Market knowledge and customer journey: understanding of the payments and lending market, including full customer journey from onboarding to payment and collection.
- Collaboration and stakeholder engagement: Work closely with cross-functional teams, including IT, compliance, legal, and business units, to ensure successful product delivery.
- Business Case Development: Build, evaluate, and refine business cases to support strategic decisions.
- Local Market Understanding: Develop a strong understanding of the local business environment, infrastructure, and regulatory requirements in the payments and cards sector.
- Reporting & Decision Support: Prepare reports and decision-making materials for senior stakeholders.
- Requirements Management: Gather, document, and manage business requirements, ensuring alignment with technical implementation.
- Backlog management: Support the refinement of the backlog and prioritize stories and features in line with the vision, goals, and initiatives.
Qualifications and Experience:
- 5 years of experience in product or project management within the banking or financial services sector, with a focus on cards and payments.
- Proven experience in managing lending products and understanding their business models.
- Strong knowledge of IT infrastructure related to card issuance, payments, and customer onboarding systems.
- Deep understanding of customer support tools, automation, and risk assessment processes.
- Ability in project management tools and methodologies (e.g., Agile, Scrum).
- Excellent stakeholder management skills and experience in cross-functional collaboration.
- Strong business analysis and decision preparation skills.
- Advanced PowerPoint and Excel skills for business reporting and presentations.
- Procurement knowledge and vendor management experience is a plus.
Location: MΓ‘laga or London.