Growth Product Manager

We’re an ambitious, remote-first travel scale-up, eager to grow our team. We are looking for a versatile, collaborative, experienced and ambitious growth product manager to help us go to the next level as we rapidly expand into new countries and audiences.

Read more about working at Much Better Adventures.

The Role

You’ll be part of a dynamic micro-team with a clear focus, bringing together engineering, product management, and design to work towards shared goals.

You and your dedicated “two-pizza” team will own the “pre-booking” experience for at least the next year. Your responsibility will be to make sure that customers who come to our site find everything they need to make a decision to book with us and travel on one of our life-changing adventures.

On the whole our first-time customers go through a considered purchase journey that resembles B2B more than e-commerce, all while driven by an increasingly strong emotional connection to our adventures and fellow customers. This means that we need to help them with:

• Inspiration – help them find and fall in love with a shortlist of trips from among 200+ unique adventures
• Information – give them what they need to choose one trip
• Reassurance – help them get comfortable with all the details and logistics beyond the trip itself

Giving them this information is the best way to make sure they are entirely prepared before departure; have the best possible experience while on the trip; and after returning, that they quickly discover and book their next adventure with us.

We have had some success this year with helping customers progress on this journey through email and other content journeys, and developing this further will be a large part of your role.

This is an extremely exciting role for the right person, and you will expected to demonstrate high levels of ownership, agency, entrepreneurialism, teamwork and humility in order to be successful.

You will be working cross-functionally, especially with our content and operations teams, to systematically address and remove the current frictions in our pre-booking experience and ultimately to demonstrably increase conversion.

Your decision-making will be critically important, as will your soft skills in working across a small team that will include a product designer, and 1-2 two engineers, as well as members of other teams. You will work mainly on the existing web experience, and experience leading web teams is essential, but as we consider mobile, experience in mobile and native apps is highly desirable.

We will be looking for applicants with:

• Clear, demonstrable and sophisticated understanding and hands-on experience of the techniques and methods of modern product discovery and product delivery
• A combination of B2B and B2C experience highly desired
• Provable ability to:
• Learn multiple functional areas of business – engineering, design, operations, finance, sales, or marketing etc
• Figure out creative solutions to hard problems with many constraints
• Use sound judgement to assess risks
• Lay out your argument in a well-structured, data-informed, written narrative
• Engage with engineers, designers, and company leaders in a constructive and collaborative relationship
• Bachelor’s degree or equivalent practical experience

• An entrepreneurial and creative environment where great ideas are actively encouraged, and taking responsibility for them is expected
• The warm fuzzy feeling that comes with knowing you are making a huge difference to small independent businesses, local economies and communities
• 38 days holiday per year (inclusive of public holidays) - to be used when you like
• Annual company performance-based bonus
• Flexible hours set up (40 hours p/w for full time roles), and a fully remote company
• Company-wide, adventurous meet-ups
• Experience what we do: everyone goes on a free MBA trip within their first year
• A £500 annual travel voucher to spend on an MBA trip/s
• 30% Employee discount, plus 15% friends and family discount for MBA trips
• Generous Pension scheme (UK employees only)
• Free access to private GP, and unlimited mental health support and counselling via our partner at BHSF.
• Budget to set up a remote working space and access to co-working spaces
• Supportive Maternity and Paternity Pay: we offer 16 weeks full pay if you’re the primary caregiver & 4 weeks full pay if you’re the secondary caregiver.

What does the application and interview process look like?

• Our hiring process is fully remote, and all interviews will be done online. Every application is carefully read by a real member of the team (no AI screening here).
• This is an extremely important hire for us, and we want to balance our need to have conviction in the right candidate with our asks of you. We expect the process to follow these steps but please let us know in your covering letter if you are uncomfortable with any of the steps.
1. Application with one-page CV and one-page covering letter (including salary expectations)
2. Screening interview (30m)
3. Hiring manager interview (CPO)
4. Reference checks
5. Written exercise, with presentation to the senior leadership team (mix of CEO, CTO, CPO, CMO, COO and others)
6. Decision

Job ‘Need to Know’ details

• Preferred Start Date: Q1 2025
• Salary Range: £55-75k, depending on experience.
• Working Hours: a full time role is 40 hours per week, with core hours being 1000 - 1500 GMT (regardless of where you are based), and a flexible hours policy for the remaining time. We also welcome applicants from those wanting to work part-time, but we require 80% (32 hours) minimum.
• Location: you must be resident either in the UK or in Europe (max +2 hours GMT).Note: Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process.
• We are an equal opportunities employer and strongly encourage applications from a diverse range of backgrounds and industries. Our flexible working arrangements are designed to support everyone in the team to achieve that important work/life balance in a way that works for their particular circumstances.