Product Manager

Product Manager - Customer Lifecycle Engineering, CMR ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE PROFILE As a Product Manager, you will Defining product vision and strategy. Understand customer and market needs, analyse competitors and their products, Evaluate ideas and incorporate product feedback and prioritize features to create value for customers and deliver on business goals TECH PROFILE/ESSENTIAL SKILLS • Extensive experience as a product manager/owner. • Consistent record of delivering sophisticated products from start to finish (Product specification, UI/UX design, MP definition & delivery, go to market planning and iterative improvements). • A good understanding of the technical aspects of delivering web-based products. • Proven experience in driving early design concepts and partnering with UX and UI experts to ship stunning user-centric products. • Demonstrable experience of taking a significant user need or problem and designing a solution. • Demonstrable experience in leading complex dependencies across many partners. • Candidates with limited financial services experience are encouraged to apply. We are looking for individuals that have shipped leading products. • Experience leading multi-disciplinary product teams. • Experience in working within an agile delivery methodology and playing a pivotal role in all associated ceremonies PREFERRED SKILLS AND EXPERIENCE • Passionate about UX and web applications. • Excellent communication, presentation, collaboration, and creative thinking skills. • Proactive and a willingness to take ownership and think beyond a specific task. • A desire to work in a fast-paced environment with varied responsibilities. • Proven experience working in an Agile development environment. • Ability to rely on previous experience to influence strategic directions and guide decisions. • Experience with media, e-commerce and/or webcasting products • Knowledge of investor relations and equity and debt capital markets • Knowledge of Angular and AWS • Experience working with multimedia products and SaaS strategies a plus. • Knowledge of Jira, Confluence, Web analytics, Performance/growth marketing proven experience • Some non-technical familiarity with AWS is a plus and Wireframing. EDUCATION AND PROFESSIONAL SKILLS • BE/MS degree in Computer Science, Software Engineering or STEM degree (Desirable). • Solid English reading/writing capability required. • Good communication & articulation skills. • Curious about new technologies and tools, creative thinking and initiative taking. • Agile related certifications preferable. DETAILED RESPONSIBILITIES • Working with the business to lead product conceptualisation in collaboration with end users, sales, marketing, customer success, risk, legal and senior leadership. • Communicating progress, key decisions, compromises, and constraints to a wide range of partners. Rationalising key decisions, gaini consensus-in, and establishing relationships. • Communicating the product vision and requirements to the Scrum team and partners • Writing product requirements as well as epic and user stories when needed. • Prioritising the product backlog, making decisions around ‘releasability’, and advising the Scum team on the direction of travel. • Being available to Scrum team members for detailed discussions when needed. • Being responsible for the user journey and user acceptance testing. • Ensuring seamless and delightful UX. Evaluating UX trade-offs to arrive at strategic decisions. • Leading design processes by partnering with designers and artists. • Performing market and user research to ensure product-market fit. • Collaborating with internal and external suppliers and leading the coordination of vendor contracts. • Supporting and driving internal approval, governance, and reporting processes. • Feeling comfortable ‘rolling up their sleeves’ to be involved in different aspects of the product development process to ensure successful releases. • Supporting the resolution of incidents affecting the production environment by making key decisions quickly. • Performing demos, gathering feedback, and ensuring a short feedback loop between releases and new development. • Collaborating with other LSEG Product Managers deliver integrations. • Willingness to become a subject matter authority in Issuer Services feature sets. LSEG PURPOSE AND VALUES Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership, Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share. To achieve our ambitions through a strong culture, People Leaders need to role model our Values and create the culture for everyone at LSEG to be at their best.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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