Issuer Services

The Issuer Services team sits within the Markets business of the London Stock Exchange Group. The team’s directive is to build and maintain relationships with current and future issuers, intermediaries and Global corporates. As part of this, the team builds digital products and services for issuers and the broader financial ecosystem within the Issuer Services platform: www.lsegissuerservices.com.

Each of our issuers automatically gets a log-in for the platform. In addition to this we have built and continue to build out our capability for non-London listed clients to access the platform and services.

Our core clients are the Investor Relations teams, treasury functions and the c-suite within public and private companies. We aim to offer them a range of products and services through the platform. These areas range from data & intelligence, live streaming to content creation and consumption.

You willwork with the existing product team, business and tech team to define and implement the product roadmap. You will act as the product owner for a cross-functional Scrum team spanning engineering, business analysis, testing, UX/UI, architecture and DevOps or equivalent experience. The technology team is distributed across the UK, Poland and Romania.

Key responsibilities include:

• Working with the business to lead product ideation in collaboration with end users, internal and external customers, sales, marketing, customer success, risk, legal and senior leadership.
• Communicating progress, key decisions, compromises, and constraints to a wide range of partners. Rationalising key decisions, gaining consensus, and establishing relationships.
• Communicating the product vision and requirements to the Scrum team as well and wider partners. Writing product requirements as well as epic and user stories when needed.
• Prioritising the product backlog, making decisions around ‘releasability’, and steering the Scum team on the direction of travel.
• Being available to Scrum team members for detailed discussions when needed.
• Leading the user journey and user acceptance testing.
• Ensuring seamless and fabulous UX. Evaluating UX trade-offs to arrive at strategic decisions.
• Leading design processes by partnering with designers and artists.
• Performing market and user research to ensure product-market fit.
• Collaborating with internal and external suppliers and leading the implementation of vendor contracts.
• Supporting and driving internal approval, governance, and reporting processes.
• Feeling comfortable ‘rolling up their sleeves’ to be involved in different aspects of the product development process to ensure successful releases.
• Supporting the resolution of incidents affecting the production environment by making key decisions quickly.
• Performing demos, gathering feedback, and ensuring a short feedback loop between releases and new development.
• Acting as an evangelist for the product and motivating partners to support its success.
• Collaborating with other LSEG Product Managers deliver integrations.
• Willingness to become a subject matter expert in Issuer Services feature sets.

Key behaviours and skills

• Professional experience
  • At least 3-4 years of experience as a product manager/owner.
  • Consistent record of delivering sophisticated web products from start to finish (Product specification, UI/UX design, MP definition & delivery, go to market planning and iterative improvements).
  • A good understanding of the technical aspects of delivering web-based products.
  • Demonstrable experience in driving early design concepts and partnering with UX and UI experts to ship spectacular user-centric products.
  • Demonstrable experience of taking a significant user need and designing a solution.
  • Demonstrable experience in leading complex dependencies across many collaborators.
  • Candidates with limited financial services experience are encouraged to apply. We are looking for individuals that have shipped leading products.
  • Experience leading multi-disciplinary product teams.
  • Experience in working within an agile delivery methodology and playing a pivotal role in all associated ceremonies
• Education
  • Ideally University degree but track record of work experience is more important
• Technical skills
  • Jira
  • Confluence
  • Web analytics
  • Performance/growth marketing domain knowledge is a plus
  • Some non-technical familiarity with AWS is a plus
  • Wireframing
• Soft Skills
  • Passionate about UX and web applications.
  • Excellent communication, presentation, collaboration, and creative thinking skills.
  • Proactive and a willingness to take responsibility and think beyond a specific task.
  • Demonstrable experience working in an Agile development environment.
  • Ability to rely on previous experience to influence strategic directions and guide senior stakeholder decisions.
• Other:
  • Experience with media, e-commerce and/or webcasting products is a plus.
  • Knowledge of investor relations is a plus.
  • Experience working with multimedia products and SaaS strategies a plus.

About LSEG

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

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