Product Manager (Cards)
LendableAbout Lendable
Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are off to a strong start:
One of the UK’s newest unicorns with a team of just over 500 people
Among the fastest-growing tech companies in the UK
Profitable since 2017
Backed by top investors including Balderton Capital and Goldman Sachs
Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to
Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We’re looking for a smart and analytical person to be a Product Manager for our credit card products. We launched our credit card in the UK in 2020 and in the US in 2024. We are now working on scaling our customer base exponentially. As a leader in the Product team, you will play a key role in helping us achieve our ambitious goals.
The Zable credit card is a Mobile App-first product targeted at the credit builder customer segment in the UK and the US. We give customers the power to build their credit rating over time while offering them a flexible line of credit that meets their spending needs sustainably.
This role will cover all aspects of credit card product management, and you will be given the freedom to define new features and manage projects end to end, including:
Shaping our mobile App experience to empower customers to manage their finances
Building tools which maximise efficiency for our Customer Service and Fraud teams
Finding new ways to support customers who may be experiencing financial difficulty
Optimising how we acquire new customers for speed and efficiency> Improving our underwriting capabilities to support best-in-class credit decisions
What you'll be doing
Supporting the product strategy, shipping features and bug fixes for our credit card
Analysing quantitative and qualitative data to inform both strategic investments and prioritisation of the product backlog
Testing, measuring and optimising the impact of new releases and experimentsOptimise engineering time for maximum impact
Ensuring our customers’ needs are always at the heart of what we’re building and collaborating with design to create seamless customer journeys.
Closely partnering with engineers to define what is the best way to implement a feature or answer a business query
Influence the long-term strategy for our credit card alongside the wider Cards team (Credit Risk, Data Science, Operations, Engineering)
Your experience
2+ years of experience in a Strategy, Analytics or Product role
Nice to have: consumer lending experience
How you'll contribute to the Product Team's objectives
Problem-solving; consistently breaking down complex business problems into bite-sized chunks. Complex tasks don’t intimidate you and you can break down a complex problem into parts
Data-driven; you have experience with numerical analysis with some experience coding. We will teach you the tools (SQL, Python), but you need to feel comfortable with numbers and using data to drive real-world actions
Communication; you can communicate clearly and succinctly, orally and in writing; you enjoy a lively discussion. You effortlessly adjust your communication to suit your audience, from business owners to engineers. You don’t have a massive ego and you are happy to change your mind when presented with a good argument
Collaboration; you feel comfortable establishing close relationships with key stakeholders across the wider company allowing you to quickly assemble cross-functional teams for product delivery
Flexibility; the role will be broad and cover all aspects of credit card product management. Priorities can change quickly and you will spend time debugging smaller problems while also delivering major changes to our product
Working at speed; you make things happen. You are not afraid to roll up your sleeves and take responsibility for implementation and design decisions. You work at speed and enjoy a healthy dose of pressure
Process management; a solid understanding of the software development life cycle and how to ensure our products are working as intended for our customers
Agility; not just Agile (Scrum or Kanban would be nice) but adaptability to thrive in an unstructured, fast-moving and constantly evolving high-growth environment
Interview process
CV screening
A quick introduction call with someone from the Talent Team
A take-home exercise to complete in your own time + take-home debrief (via video)
Final round interview with CPO, MD, Product Lead and Engineering Manager
Life at Lendable
The opportunity to scale up one of the world’s most successful fintech companies.
Best-in-class compensation, including equity.
You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas.
Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.
We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance
We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London
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