Product Manager, Foreign Currency Exchange

Do you have experience building and launching products in multiple countries in a retail environment. Are you motivated by the challenges of an international company serving millions of customers? If you have a track record of driving product to success through consumer centric thinking & data and have a bias for action, then it’s time to join Western Union’s Retail Product team as a Product Manager.

Hybrid mode – 3 days per week at the office 

Office location –Victoria (London) 

Western Union powers your pursuit

In this role you will work as a member of the Retail Product team with a focus on building and expanding Western Union currency exchange service across the globe.

Role Responsibilities:

• Define the product roadmap, responsible for developing a best-in-class customer experience for Western Union’s Currency Exchange product.
• Define product OKRs that will drive results in accordance with business objectives of growing retail customer acquisition, engagement and retention.
• Work with regional business stakeholders to develop buy or build strategies by evaluating vendor and partner software, APIs and feature offering.
• Work with regional legal and compliance stakeholders to understand local regulatory requirements and develop product features that ensure compliance with local requirements.
• Partner with the customer experiences team as the currency exchange subject matter expert, creating high-quality, intuitive user experiences that deliver a best-in-class retail currency exchange experience.
• Partner closely with business, engineers, operations, product marketing, sales and customer success, to ensure that what we build can scale across geographies with minimal effort and development needed.
• Partner with regional go-to-market teams to define and drive product go-to-market strategy for all phases of product launch and commercialization.
• Own and prioritize a roadmap to balance both exploring new product enhancements and existing product optimizations.
• Manage, coach and collaborate with product owner in the development of detailed product requirements working with cross-functional teams (business, program managers, product, development, UX, engineering) for features and capabilities that help drive growth/retention.

Role Requirements:

• A computer science degree and/or relevant experience of minimum 8 years of experience in product management with a focus on payments and alternate financial product in fintech, candidates with other relevant experience will be considered.
• You have a proven track record of leading the development and implementation of successful product strategies with excellent cross-functional leadership skills and the ability to work effectively with teams in different locations.
• You have experience doing vendor software integrations at large scale and multiple countries.
• You are technically savvy and have the ability to interpret APIs specifications to develop intuitive front-end experiences.
• You possess strong analytical skills and experience using data to drive decision-making and you use your excellent communication and presentation skills to effectively communicate complex ideas to technical and non- technical stakeholders.
• Organizational and project management skills with ability to break large tasks into smaller tasks that can be monitored and tracked.
• Team player with ability to prioritize workload in line with tight deadlines and under pressure.

#LI-LP1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.