Product Manager (Monetization)

Company Description

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

Job Description

Introducing Product at Trainline👋 

Are you experienced in product monetization? Do you like to build business lines from the ground up? Are you passionate about product-led growth and want to take a central role in leading the profitablity of the #1 travel App across Europe? If so, then this could be the perfect job for you! 

Trainline believes in providing a friction free train travel experience, starting from searching for a journey, to boarding the train, to enjoying the stay at the destination. We are a fast-growing consumer business that operates across Europe – with widespread usage in the UK, France, Italy and Spain. With millions of weekly active customers, we are the no.1 travel app among train travelers across Europe. 

You will be joining as a key Product Manager of a dynamic, supportive team of Product professionals who understand the importance of innovation and are passionate about applying it to our products, solving for both consumer and business needs.  
 
Purpose of the role: 

• We are looking for a Product Manager for Monetization theme at Trainline.
• The primary part of this Product Manager role will be to help define and execute Trainline’s product strategy and vision for Monetisation within Trainline, focusing on both optimising our current product and designing for its future, particularly taking into consideration our rapidly growinginternational customer base. We have many of the foundations, but we are just getting started!
• You'll be a valued expert and custodian of the experience across Web and App. This will include upholding Trainline’s superior Customer Experience, while also building towards a personalised, dynamic and contextual monetization future, offering customers the right merchandise at the right moment. We are building a proposition that both consumers and advertisers love, and we’re looking for someone help bring this proposition to life.
• You'll be responsible for both the strategy and the day-to-day execution of the roadmap, working cross functionally with Software Engineering, Machine Learning, Ads Sales, Commercial Partnerships, Design, Data Science and Finance to hit lofty quarterly targets.

Responsibilities for this role:  

• Have relevant experience in product management with some experience in monetization/commercial initiatives and driving revenue growth.
• Have strong informed opinions and a track record of experience, staying on top of innovation, opportunity and best practice in monetisation/commercial roles in an eCommerce, Travel or Publisher environment.
• Be comfortable talking broad strategy and technical detail in all aspects of monetisation and articulating both opportunities and threats with precision.
• Take responsibility for defining and owning the strategy for Trainline and medium/long-term roadmap for your domain.
• Be passionate about customer needs (both consumers and advertisers). You have strong empathy and are the customer advocate. You evaluate and understand customer insights and align them to the work your team is delivering to ensure user needs are met.
• Partner with dedicated embedded data science, researchers, and analysts to develop actionable qualitative and quantitative insights. You have a mindset of hypothesis, testing, and experimentation.
• You have the skill of setting and tracking KPIs/OKRs and product success metrics. You understand the value of learning fast and are able to communicate the hypothesis, insight, success, and failure to a wider audience.
• Partner with dedicated embedded UX Design team to define what and how to radically overhaul the customer experience.
• Live the Trainline values and behaviours, demonstrating accountability for your Product remit, building a healthy and collaborative Product and Engineering organisation culture.

Qualifications

• Great relevant experience in Product Monetization (Ads or otherwise). Ideal experience would be working within a multi-market, high growth business.
• Experience working in a high growth company driving improvements that move the needle. A particular desire to continuously optimise and improve the product experience by motivating and driving a team to achieve data-based metrics (KPIs or OKR targets).
• Worked in a fast-paced environment where you’ve had to think on your feet and bring people together to problem solve.
• In depth experience of customer centric thinking through insights, data and experimentation.
• Experience leveraging great cross-functional relationships in building an impactful product strategy and roadmap. Partnering especially with Commercial, Marketing and Growth leaders to deliver product experiences that go to market successfully.
• Knowledge and experience of working with Agile frameworks, writing user stories, setting sprint goals and collaborating with teams on acceptance criteria.

Additional Information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

• 💭 Think Big - We're building the future of rail 
• ✔️ Own It - We focus on every customer, partner and journey 
• 🤝  Travel Together - We're one team 
• ♻️ Do Good - We make a positive impact 

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!