Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.
Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the London Baker Street office at least 60% of the time.
Oliver Wyman is seeking a highly motivated Senior Learning Product Manager to join our Learning & Development team in our London Baker Street office
The Opportunity:
In this Senior Learning Product Manager role, you will be responsible for overseeing the impact and development of a comprehensive portfolio of learning products, end to end, for Oliver Wyman firm service employees. Products include a wide range of learning experiences, from iconic in-person programs, to virtual skill accelerators, digital on-demand learning, coaching, and peer/team-based development.
As the Senior Learning Product Manager, you will work closely with a wide range of stakeholders across the Firm, and with cross-functional teams to align business and talent priorities, identify learning needs, define learning strategies, develop and enhance a portfolio of learning interventions, and measure outcomes. This wide-ranging portfolio will facilitate the growth and impact for firm serving professionals across tenures and roles from early career to senior leadership, across functions, and regions globally
Who We’re Looking For:
The ideal candidate will have:
8+ years of experience in Learning Product Management, talent management, organizational development, strategic consulting, or similar roles.
Experience of translating business requirements to talent and learning development solutions, e.g., conducting needs analysis and creating learning strategies to address identified gaps.
Experience in Learning & Development product management in a consulting or professional services environment is preferred
Strong stakeholder management, including relationship building, influence and ability to lead and grow positive, productive stakeholder relations and complex problem solving with wide range of stakeholders and teams.
Excellent project management skills, including the ability to manage multiple projects simultaneously, with ability to prioritize effectively.
Proficiency in using data and analytics to measure the impact and effectiveness of products.
Familiarity with learning management systems (LMS), learning experience platforms (LXP), and e-learning authoring tools is preferred.
A passion for learning and development, and a deep understanding of current trends and innovations in this profession.
Experience working in an agile development environment is a plus.
An entrepreneurial and partnership-oriented attitude
Strong stakeholder management, including relationship building, influence and ability to lead and grow positive, productive stakeholder relations and complex problem solving with wide range of stakeholders and teams.
A Master's degree in Business, organizational development, design, human resources, finance, or a related field; or equivalent experience.
Specifics about the role:
Building alignment, excitement and trust with senior stakeholders through end-to-end accountability for solving business problems.
Independently aligning our learning strategy to business and talent priorities for a specific population or set of skills, leading a complex portfolio end-to-end.
Leading complex initiatives with large impact for organization, often in partnership with the business or other functions, e.g., tackles surge skill at scale, advance deep insight/ impact across Product areas, etc.
Independently conducting comprehensive, insightful needs analysis among internal employees to identify learning gaps and performance improvement opportunities.
Developing expertise on relevant subject matter (a “go to” thought leader), including curation and when needed (co)creation based on internal and external perspectives; Develops Firm intellectual capital, as a thought leader
Leading collaboration with subject matter experts, department heads, and designers to define learning goals and create effective learning strategies tailored to our internal workforce.
Independently developing and maintaining a roadmap for the creation and enhancement of learning products and solutions for our internal employees.
Conducting ongoing evaluation of learning products to measure their impact and effectiveness; Advancing deep insight/ impact across product areas; Effectively radiating impact stories across the Firm and generating effective senior sponsorship
Bringing forth industry trends, emerging technologies, and best practices in learning design and delivery to enhance our learning interventions
Leading proactive collaborations with consulting and human capital teams to align learning initiatives with organizational goals and development plans
Why join us at Oliver Wyman?
Visit an Oliver Wyman office anywhere in the world and you will feel it: the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor. Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organizations and an ideal place for exceptional people to realize their potential.
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
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Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.