Senior Product Manager

Better gifting at scale: We’re redefining corporate gifting, for less waste, and more impact.

We’re a post-Series A Irish start-up in high growth mode.

Clients include Airbnb, Intercom, Etsy and more.

Join our passionate and curious team in making care and kindness everyday business practices.

Our Engineering team is responsible for developing and scaling the &Open platform, ensuring reliability, performance, and seamless integrations.
We use modern technologies, follow agile methodologies, and work closely with Product and Design to bring new features to life.
Solving complex technical challenges that enhance the gifting experience.

As a Senior Product Manager, you will drive strategic product direction across our global gifting platform while maintaining a holistic view of our product ecosystem. You'll work closely with the design and leadership teams to shape and execute the product strategy, ensuring alignment between customer needs, market opportunities, and business objectives.

• Strategic Leadership

  • Develop and maintain a quarterly product roadmap with key stakeholders

  • Lead impact vs. effort prioritisation across multiple product initiatives

  • Identify strategic opportunities to align product development with broader business goals

  • Maintain a comprehensive view of product workstreams to ensure cohesive development

• Program Management 

  • Oversee timeline management across multiple concurrent projects

  • Partner with Engineering and Project teams to proactively identify risks and maximise resource utilisation and impact

  • Drive critical decision-making around project trade-offs and timeline adjustments

  • Communicate project status and impacts to the Leadership team

• Cross-functional Leadership

  • Champion product thinking across the organisation

  • Drive alignment and consensus across diverse teams and stakeholders

  • Foster collaborative relationships between product, engineering, design, and business teams

• Product Excellence

  • Create clear product strategy documentation (roadmaps, briefs, PRDs)

  • Lead product discovery and refinement processes across multiple product areas

  • Balance short-term customer needs with long-term strategic objectives

  • Align product roadmap priorities to commercial impact, not just feature delivery

  • Design and execute integration strategies that solve complex customer workflow challenges and drive measurable platform value

  • Maintain deep expertise in market trends, competitive landscape, and customer needs

• Stakeholder & External Relations

  • Own relationships with key external teams, including Marketing and Client Success

  • Communicate roadmap and strategy

  • Coordinate launch strategies across multiple departments

  • Direct the creation of presentation materials and documentation for various audience levels

• Process Optimisation

  • Guide the Product and Design team in documentation and reporting best practices

  • Maintain frameworks for feature request evaluation and prioritisation

  • Define success metrics across multiple product initiatives

  • Drive data-informed decision-making across the product organisation

  • Communicate product data to the Leadership team and across the business, ensuring the company is well-informed on product impact

• 5+ years of product management experience

• Proven track record of leading complex product initiatives from conception to launch

• Strong strategic thinking and analytical capabilities

• Excellent communication and presentation skills

• Experience with agile methodologies and cross-functional team leadership

• Desire to work in a lean, fast-paced environment where priorities may shift quickly

• A track record of driving alignment across diverse stakeholder groups

• Exceptional customer-interfacing skills with experience gathering customer feedback and translating it into actionable problems and product improvements.

• Experience designing and implementing API integrations and workflow automations in SaaS products

• Understanding of how integrations drive customer value through streamlined workflows and process automation

• Experience with B2B SaaS and Marketplace business models is preferred

• Competitive Salary

• Hybrid Working Model

• Company Pension

• Healthcare cover

• 25 days Annual Leave + 2 Company Days 

• Maternity and Paternity Paid Leave

• Exciting experience in a fast-paced start-up environment

Harold's Cross, Dublin| Hybrid, Remote EU/UK

We believe diverse teammates, opinions and backgrounds generate a larger global impact and more considerate acts of care. &Open is an equal opportunity employer and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.