Senior Product Manager - Platform Design Services

Job Title: Senior Product Manager – Platform – Design Services

Location: EMEA

Job Type: Full Time, Permanent

About Us: 

Cyncly is a global technology powerhouse with 2,300+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. 

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. 

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. 

About the role:

Cyncly is seeking a dynamic and experienced Senior Product Manager to lead our Platform Design Services function, responsible for defining requirements and managing all horizontal and cross product design-related product components, including auto design functions and rendering. In this role, you will be at the forefront of driving innovation and business growth of our enabled vertical products through outstanding shared design services. The Senior Product Manager Design Services will be a key leader within our organization, reporting directly to the PM Platform Sr Leader / VP. The Design Services function is crucial as part of our company’s Platform Strategy, as we focus on centralizing key design functions and their innovations to drive our consuming vertical design products into their next generations delivering even greater user benefits.

Main Responsibilities:

• Define and communicate the product vision, strategy, and roadmap for the Platform Design Services function, aligning with overall company objectives.
• Collaborate with customers, partners, business stakeholders and product teams to gather requirements, understand their needs, and translate them into actionable plans for the Design Services developments.
• Lead the creation of new Design Services product components, from concept to launch, by defining requirements, prioritizing features, and collaborating with cross-functional teams.
• Conduct market research and competitor analysis to stay ahead of industry trends and maintain a competitive edge.
• Monitor platform design services performance, identify areas for improvement, and implement enhancements to optimize user experience and reliability.
• Collaborate with cross-functional teams, including engineering, design, sales, and marketing, to ensure successful product and component launches and ongoing support.
• Act as a subject matter expert for the Platform Design Services, providing guidance and support to internal teams and external stakeholders.
• Focus on common rendering components, auto-design services, room measurement as well as cross design item auto generation functions such as for worktops and other linears, while integrating AI driven innovations.

Qualifications:

• Proven experience (5+ years) as a Product Manager, with a focus on room design applications.
• Experience with design functions of space planning tools, preferably kitchen and bathroom design.
• Demonstrated success in defining product strategies, roadmaps, and delivering successful products to market.
• Technical acumen and the ability to collaborate effectively with engineering teams.
• Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional communication and presentation skills, capable of conveying complex concepts to diverse audiences.

Personal characteristics:

• Leadership: Strong leadership skills to inspire and lead cross-functional teams toward shared goals.
• Strategic Thinking: Ability to think strategically and translate business goals into actionable data product plans.
• Analytical Mindset: A data-driven approach to decision-making and problem-solving.
• Adaptability: Thrive in a fast-paced and evolving environment.
• Collaboration: Effective collaboration and interpersonal skills to build positive relationships with team members and stakeholders.
• Customer-Centric Focus: A commitment to delivering data products that meet and exceed customer needs.
• Flexibility to work within different time zones.

Working for us:

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,300 employees around the world, we not only recognize our diverse perspectives, but we also champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us.